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Alles Gute


Josh

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The Leadwerks.com server started acting up earlier today, and I had no idea why. Database errors were occurring, and I had not made any changes to the site. I called our server site in Chicago. First they restored the full site from a backup from 2 A.M. yesterday morning. The matter was still not solved, though. A couple hours later, they determined that an automatic CPanel upgrade had caused PHP extensions to be loaded multiple times. This was fixed, and now we are back to normal. If you've been around a while, you know I have a big fear of data loss but it appears our procedures were able to solve the problem on our dedicated server. You get what you pay for. B)

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Good to hear that but its also bad.

I have though you are releasing the Leadwerks3D Homepage + option to preorder the Upgrade :P

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It seems the backup still failed a bit, since not all new posts were restored.

I wonder why you need to even touch or restore the database, as the PHP code should be completely seperate from the SQLite3 database.

Also a professional restore should be never done per whole database, but rather write a PHP script which checks for individual records in the actual and backup and only fixes the differences.

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It probably wasn't necessary to use the backup, since the problem was caused by the automatic CPanel upgrade, but that was just the first thing they tried. The backup is from yesterday morning around 2 A.M.

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This actually makes me feel safer now because it proves our backup procedures work, which wasn't the case with our old host.

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Except when the guys restore a backup over a newer version which has not been backed up yet :P

Before I would restore a backup, I would take a backup of the current version first.

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I have to agree with Metatron - Whilst it was a good news story in the end, thats a pretty bad way of troubleshooting and recovering from the issue.

I would be worried as to why the backup wasn't made before the cPanel upgrade - Everyone knows you do a backup before any update or upgrade.

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Shocked to see the PHP Config screen, as I was here with the recent data loss after the migration to the new site. I'm glad everything is resolved! Yaay for backups!

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