wburton72 Posted August 6, 2014 Share Posted August 6, 2014 I bought Leadwerks a few days ago and got the links for the download in an email but when I log into my account it says that I have no purchases. Quote Link to comment Share on other sites More sharing options...
wburton72 Posted August 21, 2014 Author Share Posted August 21, 2014 Still says no purchases. Really just want to make sure that I'm in the system and have access to the installer just in the event something goes wrong like my leadwerks email gets deleted. Quote Link to comment Share on other sites More sharing options...
AggrorJorn Posted August 21, 2014 Share Posted August 21, 2014 hey, You stated that you received a mail with downloads. Can I conclude from that, that you purchased Leadwerks via the website and not via Steam? Quote Link to comment Share on other sites More sharing options...
wburton72 Posted August 21, 2014 Author Share Posted August 21, 2014 I bought leadwerks via leadwerks website. Quote Link to comment Share on other sites More sharing options...
AggrorJorn Posted August 21, 2014 Share Posted August 21, 2014 Then it looks like an administrative problem. Sending Josh an email or a private message is a solution but he gets hundreds of mails every day probably. You can also try the chat if he is online. (Right bottom of your screen.) 1 Quote Link to comment Share on other sites More sharing options...
Josh Posted August 21, 2014 Share Posted August 21, 2014 Sometimes the payment system doesn't sync properly with the site. I manually approved the transaction. 1 Quote My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
wburton72 Posted August 22, 2014 Author Share Posted August 22, 2014 Thank you Josh. Quote Link to comment Share on other sites More sharing options...
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