zipzup Posted March 2, 2018 Share Posted March 2, 2018 Hello Josh, I've been trying to buy Aggror's Spline Tools since yesterday, but Steam always gets the error message: Oops, sorry! When processing your request an error has occurred: An unexpected error occurred while authorizing your transaction. Please try again. Steam Support wrote me this: Hello, Thank you for the informations. It looks like this is a bug in Leadwerks Game Engine - Professional Edition and not a problem with Steam. To get help for Leadwerk's Game Engine - Professional Edition, support for the game is the right place to go. Please find the contact information of the corresponding support department in the following link: https://help.steampowered.com/wizard/HelpWithGameTechnicalIssue/?appid=287760 Steam Support Sonja Link to comment Share on other sites More sharing options...
Josh Posted March 2, 2018 Share Posted March 2, 2018 Can you tell me exactly when this occurs, like a screenshot of where you are before this happens? My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
zipzup Posted March 2, 2018 Author Share Posted March 2, 2018 Link to comment Share on other sites More sharing options...
AggrorJorn Posted March 2, 2018 Share Posted March 2, 2018 Can you try it in the webbrowser instead of the steam client? Link to comment Share on other sites More sharing options...
Josh Posted March 2, 2018 Share Posted March 2, 2018 All items are displaying the same error, even ones that were not recently updated. 1 My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
zipzup Posted March 2, 2018 Author Share Posted March 2, 2018 the same message appears in the Webbrowser. 1 Link to comment Share on other sites More sharing options...
zipzup Posted March 2, 2018 Author Share Posted March 2, 2018 When will the purchase be possible? 1 Link to comment Share on other sites More sharing options...
Josh Posted March 2, 2018 Share Posted March 2, 2018 I am contacting Valve but don't expect an answer over the weekend. 1 My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
zipzup Posted March 5, 2018 Author Share Posted March 5, 2018 Still not working the purchase. Link to comment Share on other sites More sharing options...
AggrorJorn Posted March 6, 2018 Share Posted March 6, 2018 The steam store is such a disappointment. Apart from the lack of options and outdated design, the steam workshop has many long lasting issues. The upload bug in december lasted an entire month and now the store isn't available for items for who knows how long. I will not be using this system again. 1 Link to comment Share on other sites More sharing options...
Josh Posted March 6, 2018 Share Posted March 6, 2018 40 minutes ago, AggrorJorn said: The steam store is such a disappointment. Apart from the lack of options and outdated design, the steam workshop has many long lasting issues. The upload bug in december lasted an entire month and now the store isn't available for items for who knows how long. I will not be using this system again. I agree, paid Workshop items have many issues I can list: Free items have no approval process so the Workshop fills up with low-quality content. Sales levels don't match DLC sales at all. Four different locations where Workshop items are displayed. Checkout process is unnecessarily complex. Many Steam internal problems (like this one). Approval process is extremely tedious on my end. I am working on a new system to replace Steam Workshop. Any purchases made in Steam Workshop will carry over to the new system. 1 My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
Josh Posted March 6, 2018 Share Posted March 6, 2018 I am going to attempt to resolve this through the partners forum before I send an email: http://steamcommunity.com/groups/steamworks/discussions/21/1696040635927454736/ My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
Josh Posted March 7, 2018 Share Posted March 7, 2018 Fixed. My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
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