Epsylon Posted August 22, 2023 Share Posted August 22, 2023 From the day than ill purchase the new engine 06/05/2023 ill face the "Authentication faild" problem ((( even now (since im returned from my vacantions) its the same...(( I thought that might be the app "SimpleWall" caused the issue but the UltraClient is in a exeption group of the restrictions... and still does not connect - authenticate to start up... Any help will be good UPD: Cause the Linux edition is still in WIP ill give a try to Win edition (just to toutch it and taste some goodie..) but it sims not my luck afterall (( Quote native language: Greek. foreign language:Russian,English OS type:from 2009 is Linux Based ONLY! Link to comment Share on other sites More sharing options...
reepblue Posted August 22, 2023 Share Posted August 22, 2023 I'm not on my PC to try it, but we've ran into this issue twice before and it's always been a server issue described here. Quote Cyclone - Ultra Game System - Component Preprocessor - Tex2TGA - Darkness Awaits Template (Leadwerks) If you like my work, consider supporting me on Patreon! Link to comment Share on other sites More sharing options...
Solution Josh Posted August 22, 2023 Solution Share Posted August 22, 2023 Hi, if you ordered the pre-order, it means you can access the engine at release, which is not yet. Quote My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
Josh Posted August 22, 2023 Share Posted August 22, 2023 You need to have version 1.0.3 installed. You might try deleting the settings file at C:\ProgramData\Ultra Engine\settings.json Quote My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
Epsylon Posted August 23, 2023 Author Share Posted August 23, 2023 19 hours ago, reepblue said: I'm not on my PC to try it, but we've ran into this issue twice before and it's always been a server issue described here. At the start i thought the same thing ( it might be of its still raw and its under testing before the release) but... After a few faild starts (about 5-6 times in a row) ill give it a break with hope to sooner or leater fix's by the dev-team (yea Guys you have the power!) ) Until now (this topic discusion).. Quote native language: Greek. foreign language:Russian,English OS type:from 2009 is Linux Based ONLY! Link to comment Share on other sites More sharing options...
Epsylon Posted August 23, 2023 Author Share Posted August 23, 2023 16 hours ago, Josh said: Hi, if you ordered the pre-order, it means you can access the engine at release, which is not yet. Ill guess than we wait and see hu?!) anyway... thats somthing than nothing! Quote native language: Greek. foreign language:Russian,English OS type:from 2009 is Linux Based ONLY! Link to comment Share on other sites More sharing options...
Epsylon Posted August 23, 2023 Author Share Posted August 23, 2023 16 hours ago, Josh said: You need to have version 1.0.3 installed. You might try deleting the settings file at C:\ProgramData\Ultra Engine\settings.json For exact i dont know what version it is (couse i lost the link for redownload it to verify what version is) and at the time of wrighting this answer i'm on my working Linux mashine... and in a local libraries (in dowload directory i have only the very first file "UltraClient.exe" and "Ultra Material Editor.exe" without any sufix numbers. Quote native language: Greek. foreign language:Russian,English OS type:from 2009 is Linux Based ONLY! Link to comment Share on other sites More sharing options...
Epsylon Posted August 23, 2023 Author Share Posted August 23, 2023 When i find a free time.... I will try to delete the settings file in a directory "C:\ProgramData\Ultra Engine\settings.json".... I make ya know if there is any progress of issue remans. Quote native language: Greek. foreign language:Russian,English OS type:from 2009 is Linux Based ONLY! Link to comment Share on other sites More sharing options...
Epsylon Posted August 23, 2023 Author Share Posted August 23, 2023 I'm check it now... the UltraClient is 1.0.1 version.. maybe i lost my focusing and i cant find the download section to redownload it..( Quote native language: Greek. foreign language:Russian,English OS type:from 2009 is Linux Based ONLY! Link to comment Share on other sites More sharing options...
Epsylon Posted August 23, 2023 Author Share Posted August 23, 2023 15 hours ago, Josh said: You need to have version 1.0.3 installed. You might try deleting the settings file at C:\ProgramData\Ultra Engine\settings.json Okay..! Now i'm just installed the MVS and some components to make it works..!! The client starts smooth... but there is NO updates on a update tab,its says that (License is not active). So eather message is for: Projects,and in a Billing tab is fulled with red "X" marks of missbehaving fetures... I guess is couse of Pre-order like you says before..) So enleast my fobias dissmists ))) and i'll waight for the normal releas ) PS: Thanks a lot for quick responce and clear solve of the situation! cheers! Quote native language: Greek. foreign language:Russian,English OS type:from 2009 is Linux Based ONLY! Link to comment Share on other sites More sharing options...
Josh Posted August 23, 2023 Share Posted August 23, 2023 It looks like you ordered the Ultra Engine Pro pre-order. The software cannot be accessed until it is released. The client app isn't even set up to work with that app ID right now. Sorry if that was not clear. Quote My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
Techno1954 Posted December 26, 2023 Share Posted December 26, 2023 Hi. I got the pro version of UltraEngine directly from steam, and its showing up as unregistered/unlicensed in the current version of the Ultra Engine Client. it is starting up just fine, but I need to control what version I'm running. I installed the client in a different directory than the steam directory for Pro: is that an issue? Quote Link to comment Share on other sites More sharing options...
Josh Posted December 26, 2023 Share Posted December 26, 2023 The Ultra Engine client app is only needed if you have the standalone version from our website. The Steam version just installs like any normal Steam game. Quote My job is to make tools you love, with the features you want, and performance you can't live without. Link to comment Share on other sites More sharing options...
Epsylon Posted January 25 Author Share Posted January 25 On 8/23/2023 at 8:16 PM, Josh said: It looks like you ordered the Ultra Engine Pro pre-order. The software cannot be accessed until it is released. The client app isn't even set up to work with that app ID right now. Sorry if that was not clear. Agree. After some time its updated and run as it has been made up by his creator!) And it reminds me periodicaly about updates and status of the lisences. 1 Quote native language: Greek. foreign language:Russian,English OS type:from 2009 is Linux Based ONLY! Link to comment Share on other sites More sharing options...
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