Mordred Posted January 7, 2014 Share Posted January 7, 2014 Hello, as mentioned i accidentially canceled the invoice (btw. what does the "pay now" button does?). So, how Long does it take to get the Money back to buy it again? Other question: is there any ETA on when 3.1 does arrive? Or should i buy steam indie ed. and upgrade later? Quote Link to comment Share on other sites More sharing options...
Mordred Posted January 8, 2014 Author Share Posted January 8, 2014 Heyho? Any news here? The money is still not shown Quote Link to comment Share on other sites More sharing options...
AggrorJorn Posted January 8, 2014 Share Posted January 8, 2014 Have you send a message to support (at) leadwerks (dor) com. Can you also provide some more information? Where did you buy it? Steam or website. What is the payment method you used etc. Quote Link to comment Share on other sites More sharing options...
Mordred Posted January 8, 2014 Author Share Posted January 8, 2014 Hi, thanks for your reply. I did buy from the store itself via paypal, the canceled ordred is still shown under "canceled" in my profile, so there should be enough information in the system, including may payment and such. And no, i didn't sent an e-mail yet, it didn't seem to be necessary since someone had to view the order anyways (even before i canceled it, it was stated as "some guy needs to check the order to confirm it..."). Do i HAVE to send them an e-mail? Quote Link to comment Share on other sites More sharing options...
AggrorJorn Posted January 8, 2014 Share Posted January 8, 2014 You don't have to send them an email but since you have trouble with your order, I would reccommend doing so. If you just explain it I am sure that the issue will be resolved. Just to be clear: You payed via Paypal and after the payment was transferred you cancelled the order. Paypal has already subtracted the money from your back account. Is that correct? The steam edition that was launced 6th januari 2014 is version 3.1. This version has only Lua support. If you want to use C++ then you have to purchase the normal edition from the website. 3.1 normal edition is released for windows, linux and mac later this month or in februari depending on how much progress the developer makes. The indie edition on steam will also get support for linux, max and even SteamOS. Quote Link to comment Share on other sites More sharing options...
Mordred Posted January 8, 2014 Author Share Posted January 8, 2014 Hi Aggror, thanks again for your reply. You got it totally right. The money is already subtracted from my PayPal account. About the Steam Edition, i read somewhere that they gonna try to offer upgradeoptions from Steam Indie (LUA) to Fullversion (including C++). Has there been any news lately that this will / can happen? If yes i would prefer buying the Steamedition now and upgrade it later Anyways, gonna send them an e-mail later this day. Thanks again for you help. Quote Link to comment Share on other sites More sharing options...
AggrorJorn Posted January 8, 2014 Share Posted January 8, 2014 upgrading to full: I have heard it saying by the developer but it was too early to tell how this was going to happen. It was also mentioned that the normal edition (C++ and Lua) would also go to steam since its updating goes fairly easy. However, these are all rumors. Let us know how things are going regarding your purchase/refund etc. Quote Link to comment Share on other sites More sharing options...
Mordred Posted January 13, 2014 Author Share Posted January 13, 2014 Better late than never i guess i forgot to reply. My Problem was solved a day or 2 after i posted this. Funnfact is: It seemed to be solved "on its own" because i got a automatically generated mail that the purchase went through even before i got a reply by the support . Anyways, i'm happy owner of the Leadwerks 3.1 Fulledition (yet to be released though ... i hope that happens earlier than later 'cause im sooo curious to get my fingers on it, i'm already mad that i found out about this only a day after the preorder bonus "you get a steam key for free" was gone hrmpf). Anyways, i'm learning a bit C++ in the meantime, that's not bad too since i might use that knowledge later too P.S. Aggror, you rock, i watched a few of your tutorial videos, especially the "how to make a savegame" is extremly cool. Thanks for that (and every other too!) Quote Link to comment Share on other sites More sharing options...
Olby Posted January 13, 2014 Share Posted January 13, 2014 Anyways, i'm happy owner of the Leadwerks 3.1 Fulledition (yet to be released though ... i hope that happens earlier than later 'cause im sooo curious to get my fingers on it, i'm already mad that i found out about this only a day after the preorder bonus "you get a steam key for free" was gone hrmpf). Haha, tell me about it. I missed the pre-order deal and bought it two days later. Now sitting here watching LE tutorials over and over again. Looking forward to the full release! Quote Intel Core i7 Quad 2.3 Ghz, 8GB RAM, GeForce GT 630M 2GB, Windows 10 (x64) Link to comment Share on other sites More sharing options...
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